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Why Advertising Might Shift from Impressions to Validation

Advertising has historically been built on exposure

For decades, advertising has been based on a relatively stable formula: a message, a medium, an audience.

The brands’ mission was to craft a message that would stand out. The media’s mission was to give it as much visibility as possible. The more a message was exposed, the more it was expected to influence behavior.

This logic has shaped the entire modern advertising industry. Television built its power on mass reach. Print media relied on repetition and editorial context. Digital media, for its part, has industrialized this logic through data.

Impressions, CPM, GRP, reach, frequency, attribution: the entire industry has gradually come to revolve around the ability to measure exposure and optimize performance.

The rise of digital platforms has further accelerated this trend. Google, Meta, and Amazon have brought unprecedented sophistication to measuring user response: clicks, conversions, ROAS, real-time optimization, behavioral targeting, and retargeting. Advertising has become an extremely effective system for generating measurable actions. And we must be clear: this model works. The financial performance of the major platforms demonstrates just how powerful these advertising infrastructures are.

But this efficiency has gradually shifted the industry’s center of gravity.

An increasing share of media spending has shifted toward environments capable of demonstrating immediate, attributable results. At the same time, media historically positioned at the top of the funnel—television, print, radio, and premium media—have seen their business models weakened. The question was no longer simply, “Which medium builds the brand?” but rather, “Which environment generates measurable action the fastest?”

This shift has profoundly altered the balance of the advertising market. But it has also created a reliance on what is measurable. Yet measuring a reaction does not necessarily mean measuring a conviction.

A click may indicate interest, but not necessarily a sign of trust. And that is probably where the limitations of the traditional exposure model begin today.

Validation is gradually becoming the new layer of trust

Perhaps the most significant change isn’t technological. It’s behavioral.

For a long time, brands controlled most of the advertising narrative. Advertising flowed vertically down to the consumer: a message crafted by the brand, broadcast by a media outlet, and received by an audience.

Today, this approach alone is no longer enough. Before making a purchase, consumers do their research: they read reviews, check ratings, watch how-to videos, browse comments, and see how other consumers have reacted.

In other words, they seek a form of collective validation before making a decision; this approach has become standard practice in many industries, including automotive, travel, retail, telecommunications, banking, insurance, consumer electronics, and hospitality…

Visibility continues to attract attention, but validation provides reassurance.

And in an environment saturated with commercial messages, this reassurance becomes crucial. This is probably one of the great paradoxes of today’s advertising industry: brands have never had greater capacity to spread their messages… but they no longer have complete control over the mechanisms of credibility.

Trust is now built in a much more horizontal way. This shift partly explains why community platforms, content creators, customer review systems, and participatory models are becoming so important.

Audiences no longer want to simply receive messages; they want to see if those messages are corroborated by others. And this shift could gradually transform the very role of the media.

Because tomorrow, the value of a media environment may no longer depend solely on its ability to generate reach, but also on its ability to link exposure to a form of credible validation.

Advertising isn’t going away, but it may be entering a new phase: one in which mere exposure is no longer always enough to persuade people.

From the economy of printing to the economy of evidence

This transformation is still gradual, but its effects are becoming visible throughout the advertising ecosystem. For years, media value was primarily based on a quantitative approach: more impressions, more reach, more frequency. Exposure was the primary unit of value.

However, this equation becomes less clear-cut in an environment where attention is fragmented and skepticism toward commercial messages is on the rise. A visible advertisement is not necessarily a credible one. And above all, an advertisement that performs well in the short term does not always guarantee a lasting relationship with the consumer.

This is where a new layer of value gradually emerges: proof. Not proof in the legal or rational sense of the term, but behavioral and social proof: real-life experiences, consumer endorsements, and visible signs of trust.

This shift does not mean the end of mass media. On the contrary, premium media retain a significant advantage: their ability to capture attention on a large scale, quickly and emotionally.

But this attention alone is no longer always enough to reduce uncertainty. And in many areas, it is precisely this reduction in uncertainty that now determines the decision.

That is why these concepts are gradually beginning to move into the very heart of media platforms:

  • social proof,

  • validation,

  • engagement,

  • consumer reviews,

  • perceived credibility,

This shift is significant because, historically, validation took place after the product was released: on Google, review platforms, YouTube, Reddit, forums, or marketplaces.

In the future, it could be directly integrated into the advertising experience itself. In other words, the medium would no longer serve merely to display a message; it would also begin to facilitate its validation.

This is likely where a more profound shift in the market is taking shape: the gradual transition from a print-based economy to an evidence-based economy.

In this model, attention remains essential. But it is no longer enough on its own. The focus is shifting toward environments capable of reconnecting:

  • exposition,

  • credibility,

  • and validation.

Conclusion

Advertising is unlikely to abandon the performance-driven approach. And the media will not stop seeking reach.

But something is changing in the way value is created. For decades, exposure was more than enough to build influence. The media broadcasted, the audience received, and repetition gradually helped establish a brand in the consumer’s mind.

Today, this dynamic is becoming more fragile. Not because the media have lost their influence, but because consumers have become better equipped to verify information: they no longer simply accept a message at face value; they seek to confirm it.

This is probably one of the major, yet often overlooked, shifts in the contemporary advertising industry: credibility no longer stems solely from reach, but from validation.

In this context, environments capable of linking attention and evidence could become the most effective ones of the future.

So perhaps the question is no longer simply, “How many people saw the ad?” but is gradually becoming, “How many found the message credible?”

Exposure will remain a necessary condition, but validation could become the new measure of trust.

And perhaps, eventually, the new unit of value.

The sharing economy is making headlines

The end of the passive hearing

For decades, the media model has been based on a simple assumption: the audience is watching.

It is exposed to a message, picks up information, possibly constructs a perception. The value of the medium is then measured by its ability to organize this exhibition — touch, repeat, memorize. It is this logic that has structured the entire media economy, from television to digital platforms: more reach, more frequency, more efficiency.

This model is not wrong. It has even been extraordinarily successful. Television has industrialized attention, digital has amplified it, data has optimized it. But it is based on a fundamentally unidirectional vision: the media speaks, the audience listens.

It is precisely this vision that is cracking.

Because what has changed is not just technology, but behavior. The audience is no longer content to consume. It reacts, expresses itself, compares, influences. It no longer simply looks at a message: it puts it in perspective, validates it, disputes it, prolongs it.

What used to be marginal practices has become a standard. Today, almost all consumers consult reviews before buying. Decisions are no longer built solely on what brands say, but on what other consumers say. In other words, perception is no longer only played out in the exhibition, but in the interaction.

This is where the lag appears. Media models continue to measure attention, visibility, exposure. They quantify what is seen. But they still very imperfectly capture what is believed. But in a message-saturated environment, the difference is no longer only in the ability to emerge, but in the ability to convince.

This shift is profound, because it transforms the very nature of the audience. It is no longer just a target to be reached, but an active component of the system. It produces signal, it influences perception, it participates in the construction of credibility.

In this context, simply being seen is no longer enough. Simply being heard is no longer enough. Even simply being understood is no longer enough. What matters most is whether—or not—a message is validated by others

This is where the limitations of the traditional model become apparent. As long as the media outlet limits itself to broadcasting, it captures only part of the value. It commands attention, but not what actually follows. Yet it is precisely in this “post-exposure” phase that what really matters now takes place: the formation of conviction.

And it is this shift—which is still largely underestimated—that paves the way for a broader transformation of the media’s role.

Participation as a new infrastructure

If the audience is no longer passive, then the issue is no longer just one of exposure, but of what is happening around it. For the transformation underway is not limited to a shift in behavior; it is fundamentally redefining the way value is created within the media ecosystem.

For a long time, this value was based on a simple sequence: produce content, distribute it, and attract an audience. The media was, above all, a vehicle. Its power was measured by its ability to bring a message and an audience together.

But this model is being superseded by a more complex one, in which value no longer comes solely from the content itself, but from the interactions it generates.

In other words, content alone is no longer enough. What matters is what’s built around it. This is precisely what platforms understood before anyone else:

  • Amazon isn’t just an e-commerce site; it’s a continuous rating system.

  • Google doesn’t just index information; it assesses its credibility using various signals.

  • Social media, for its part, does not merely disseminate content; it ranks its impact based on the reactions it elicits.

In all these cases, engagement is not just a “bonus.” It is at the heart of the model; it shapes visibility, feeds algorithms, and influences decision-making. It transforms static content into a dynamic signal. And above all, it creates something that distribution alone cannot produce: perceived credibility. This point is essential.

Because in an information-saturated environment, where every message is potentially open to question, credibility can no longer be imposed. It is built collectively. It emerges from a combination of subtle cues, interactions, opinions, and cross-validations.

This is what McKinsey’s work on the “Consumer Decision Journey” has shown for several years: an increasing proportion of purchasing decisions are made outside the touchpoints controlled by brands. They are shaped in spaces of exchange, recommendation, and diffuse influence.

This shift has a direct consequence: participation becomes an infrastructure. Not merely a format or one engagement mechanism among many, but a fundamental component of the system. It governs the flow of information, determines its credibility, and ultimately, its effectiveness. It is precisely here that a new asymmetry emerges.

On the one hand, platforms have embraced this approach and scaled it up: they capture, organize, and monetize user engagement. On the other hand, premium media outlets continue, for the most part, to operate on a broadcast model.

Yet they possess a considerable asset: a direct relationship with their audiences, editorial legitimacy, and a more quality-oriented consumption environment. But this asset remains underutilized as long as it is not linked to participatory mechanisms.

For without participation, an essential dimension is missing: the ability to turn attention into conviction. What is at stake here is not a minor evolution of the media model. It is a paradigm shift.

Media is no longer just a space where people view a message. It is becoming a space where that message is discussed, validated, reinforced—or undermined. And it is in this ability to shape participation that value is gradually shifting.

The Paradox of Premium Media

If participation becomes infrastructure, then a question arises: where does value lie in today’s media ecosystem?

The contrast is striking. On the one hand, platforms have built models in which user engagement is central; they capture interactions, structure them, and leverage them. It is these signals that feed their algorithms, rank content, and ultimately influence decisions.

On the other hand, premium media outlets continue, for the most part, to operate on a broadcast model; yet they possess considerable strengths: an engaged audience, a direct relationship with their readers, and editorial credibility built up over time. All of these factors should, in theory, place them at the heart of this trust-based economy. But in reality, they are losing out on some of that value.

Because these media capture attention… without always structuring what follows. Interaction exists, but it often remains peripheral; it is neither organized nor integrated into the core of the media ecosystem. This is where the paradox lies: premium media are environments of trust, yet they do not fully activate the mechanisms that generate that trust on a large scale.

At the same time, platforms—which are less credible from an editorial standpoint—are capturing an increasing share of the value… precisely because they have built participation into their architecture. This disconnect points to a more profound shift.

Value no longer lies solely in the ability to convey a message, but in the ability to generate and organize the interactions that result from it. In other words, attention alone is no longer enough: it must be complemented by engagement.

Because it is through this engagement that perception is now shaped. It is no longer just the message that matters, but what is said around it. It is no longer just the brands that speak; it is the audiences who validate, qualify, or challenge.

And it is precisely this dynamic that current models still do not fully capture.

Audience engagement as a driver of performance

This shift toward engagement is not merely a cultural trend; it has direct implications for performance. For several years now, studies have consistently pointed to one thing: trust is a key determinant of marketing effectiveness.

Nielsen’s research shows that peer recommendations remain among the most credible sources. Kantar’s analyses highlight that a brand’s perceived differentiation relies largely on its ability to be trusted. Other studies, particularly in the areas of customer reviews and user-generated content, confirm that these signals directly influence purchasing decisions.

And yet, these factors still fall largely outside the scope of traditional performance metrics. We optimize visibility, acquisition costs, and conversion rates. But we still struggle to measure what drives the decision in the first place: credibility. That is where the gap lies.

Consumer engagement already exists. Consumers comment, rate, and recommend. But these signals remain fragmented, scattered, and rarely integrated into the media platforms themselves.

They influence the decision… without being fully connected to performance. Yet it is precisely this connection that is becoming strategic. Because in an environment where attention is abundant and competition is fierce, the difference no longer lies solely in the ability to generate traffic or conversions. It lies in the ability to reduce uncertainty.

And this reduction in uncertainty comes through evidence: evidence of use, evidence of experience, and validation by others. In other words, through structured forms of participation.

What is emerging, therefore, is a logical evolution of the model. Attention remains essential, performance remains measurable, but engagement becomes the link between the two.

It transforms a message into a credible signal. It turns exposure into conviction. It enhances performance by giving it a stronger foundation. In this context, integrating participation into the core of media strategies is no longer an option but a structural shift.

Audience participation is not a trend but a structural transformation

Consumers are already interacting, commenting, and reviewing: platforms have built their business models around this reality. Premium media outlets now have the assets to capitalize on it. What’s still missing is integration.

For as long as participation remains peripheral, it influences decision-making without being fully linked to performance. Yet it is precisely this link that becomes strategic.

In a saturated environment, performance no longer depends solely on the ability to convey a message. It depends on the ability to reduce uncertainty, and that reduction comes through proof.

With this in mind, we at BuyTryShare have begun exploring what a performance enriched by trust might look like.

Rather than through rhetoric, the Proof ROI Engine uses scenarios to estimate—across different contexts and industries—the potential impact of integrating a layer of proof—derived from actual consumer engagement—into a media campaign. The goal is not to prove but to test a hypothesis: what happens when attention meets proof?

The initial findings are clear: participation, when structured and actively engaged, does not replace performance; rather, it changes its nature. It transforms an exhibition into a signal, an intention into a conviction, and a measured performance into a credible one.

What the media reports generates attention; what audiences express builds trust. The next step is to connect the two.

Engagement with the media is therefore not an option. It is a logical next step and, most likely, the next phase of the model.

The Hidden Weakness of Performance Marketing

When short-term optimization becomes a strategic blind spot

For years, digital marketing has had a clear goal: to make performance measurable, optimizable, and manageable—CPA, ROAS, conversion, attribution.

This promise has been largely driven by major technology platforms, which have built closed environments—often referred to as “walled gardens”—capable of capturing, organizing, and leveraging unprecedented volumes of data.

It is clear that this approach has yielded results: the financial performance of these companies speaks for itself, as does the widespread adoption of their solutions by advertisers.

But this effectiveness is limited to a very specific area: the ability to generate and optimize conversions. It has never come with the same promise in another, more complex realm: that of trust.

The limitations of these environments—whether in terms of inventory transparency, audience quality, or data governance—have been regularly highlighted in recent years.

In this context, a gradual shift has taken place. Attracted by the precision and measurability of the bottom of the funnel, most advertisers have been redirecting an increasing portion of their budgets toward these platforms, at the expense of media that have traditionally been positioned at the top of the funnel.

This shift has profoundly altered the balance of the media ecosystem.

First, from an economic perspective. Traditional business models—particularly those of the print media—have been weakened, with advertising revenues declining by as much as 50% to 70% over the past decade, depending on the market.

At the same time, the keys to success have become concentrated in the hands of a limited number of players.

But the issue goes far beyond the mere question of how investments are distributed. A structural dependency has taken hold. Today, major platforms are redefining the rules of the game through their financial and technological power. Certain developments are telling: Amazon founder Jeff Bezos’s purchase of The Washington Post and Elon Musk’s acquisition of Twitter illustrate their ability to intervene directly in the media landscape.

However, dominance does not rest solely on ownership. Platforms do not need to own the media to shape their economy: they already largely control its distribution, monetization, and data. This asymmetry is key.

An increasing portion of marketing performance now depends on environments whose rules are largely beyond the control of both advertisers and publishers.

And its implications go beyond marketing; this transformation raises broader questions about the quality of information, the structure of public debate, and, more broadly, the functioning of democracy, as the Fondation Jean-Jaurès points out.

This raises the question:

  • If conversion rates can be optimized with great efficiency,

  • at what cost is this performance achieved… and what is it actually based on?

This movement has profoundly transformed the industry. It has brought greater rigor, accountability, and an unprecedented capacity for optimization.

But in this quest for precision, a more subtle shift has taken hold—one that more and more stakeholders are beginning to recognize: not everything that is measurable necessarily creates the most value.

And above all: not everything that creates value is always measured.

An optimization machine… getting shorter and shorter

Performance marketing excels in one area: driving immediate results. Clicks, leads, conversions, sales.

But the more we refine these models, the more we observe a phenomenon well documented by the work of Les Binet and Peter Field (IPA): an excessive focus on the short term undermines long-term performance.

Their analysis of several hundred campaigns shows that:

  • Strategies that are overly focused on activation lose their overall effectiveness,

  • brand building remains a key driver of growth,

  • and striking the right balance between long-term and short-term goals is crucial.

This finding is supported by Nielsen studies: the formats that are most effective in the long term are not always the ones that perform best in terms of immediate attribution.

In other words: what we optimize today may limit what we build for tomorrow.

The blind spot: Trust isn’t found in dashboards

That’s the crux of the matter. Performance marketing measures perfectly:

  • exposure,

  • interaction,

  • conversion.

Mais il mesure beaucoup moins bien :

  • perceived credibility,

  • trust,

  • conviction.

Yet these factors have become central. According to the Edelman Trust Barometer, trust in traditional advertising remains limited, and the credibility of messages increasingly depends on external evidence (peers, reviews, real-life experiences).

For its part, Kantar shows that creativity alone is no longer enough, and that a brand’s “meaningful difference” depends largely on its ability to be believed.

The problem is that these confidence signals are very rarely incorporated into performance models.

We optimize clicks, not beliefs. Performance marketing optimizes responses, but not necessarily conviction.

A growing—and fragile—dependence

Cette limite devient critique dans un environnement où :

  • acquisition costs are rising,

  • audiences are saturated,

  • and platforms that centralize measurement and distribution (and the majority of advertising investment)

Recent regulatory scrutiny of Google and Meta—particularly regarding market practices and transparency—highlights a growing tension: performance models rely on environments where the rules have changed and where clients (advertisers and their agencies) are no longer king. The balance of power has shifted.

At the same time, some platforms themselves acknowledge structural limitations:

  • proportion of fake accounts,

  • difficulties in independent measurement,

  • opacity of inventories.

This raises a simple question: Can we sustainably optimize performance when part of its foundation remains uncertain?

Customer evidence: a lever that remains underutilized

At the same time, another trend has emerged. Everyone can see how rapidly its importance has grown:

  • user-generated content,

  • customer reviews,

  • creators,

  • social recommendations.

According to several industry studies (Custplace, Bazaarvoice), more than 90% of consumers read reviews before making a purchase in certain product categories.

But this evidence is largely limited to:

  • e-commerce,

  • product pages,

  • bottom-of-the-funnel digital environments.

They are not fully integrated into the media’s own frameworks. As a result, there remains a disconnect between the production of evidence and its use in communication.

What the simulations reveal: toward improved performance

This is precisely the gap we set out to explore at BuyTryShare. Not through rhetoric, but through a model. The Proof ROI Engine (currently in beta) was built to answer a simple question: what happens when you incorporate customer proof into a media campaign?

We have modelled several verticals:

  • Automotive

  • Telecom

  • Bank / Insurance

  • Retail

  • Tourism

  • FMCG

Using various scenarios (base, upside, stress). The initial findings are clear:

  • customer proof does not replace marketing performance,

  • but it profoundly changes its dynamics

On observe notamment :

  • increased engagement,

  • an impact on indirect conversion,

  • greater overall effectiveness of the media mix.

In other words: proof acts as a booster of credibility… and therefore of performance.

The point, then, is not to pit performance against trust, but to reconcile the two.

The emerging model is more nuanced: reach -> proof (real-world experience) -> credibility (perception) => sustainable performance

In this context, the key question has shifted. Yesterday: How many people saw this message? Today: How many people believed it?

Conclusion: The limit isn’t performance… it’s its scope

Performance marketing has never been more powerful. But it has never been more incomplete.

Because it perfectly optimizes what it measures, but doesn’t always measure what matters most.

Conversion rates can be improved. Trust must be built.

And in an environment saturated with messages, competitive advantage no longer lies solely in the ability to capture attention, but in the ability to reduce uncertainty.

Performance works without trust.
Until it doesn’t.

The next step won’t replace performance marketing. It will enhance it and redefine what “performing” really means.

Premium media: the next trusted platforms

Advertising trust is not evenly distributed

For a long time, advertising was viewed as a relatively simple process: presenting a message to a specific audience, with enough repetition to create brand recall and, ultimately, drive action.

In this context, all the print campaigns were, if not identical, at least comparable. The challenge was to optimize their cost, targeting, and frequency.

It is clear that this view no longer holds true: in an environment where messages are everywhere, not all forms of exposure carry the same weight.

An advertisement viewed in a crowded social feed, amid sponsored content and algorithmic recommendations, does not have the same impact as a message presented in a controlled editorial environment. Similarly, a recommendation from a committed creator does not carry the same credibility as a message perceived as purely promotional.

In other words, advertising performance no longer depends solely on visibility. It increasingly depends on the conditions under which the ad is viewed. This trend has been widely documented.

Kantar‘s research on advertising trust shows, for example, that media environments directly influence how messages are perceived and their perceived credibility. Meanwhile, several studies cited by IAB Europe highlight that brand safety and context quality are no longer merely matters of protection, but are becoming drivers of effectiveness.

More broadly speaking, the Reuters Institute reports also highlight that trust in the media varies significantly across platforms, formats, and environments, which has a direct impact on how content—including advertising—is received.

These signals all point to the same conclusion: trust is not uniform across the media ecosystem. And this imbalance is no longer just a hunch. It is also evident in the way certain major platforms themselves acknowledge the limitations of their environments.

Meta states in its SEC filings that its estimates of duplicate, fake, or “violating” accounts are based on internal reviews of limited samples and involve a significant degree of judgment; for the fourth quarter of 2023, for example, the company estimated that duplicate accounts accounted for approximately 10% of its global monthly active users and fake accounts for approximately 4%.

In other words, some of the largest advertising environments on the market continue to be measured, valued, and billed even though their exact quality remains, at least in part, an estimate and is not fully understood. What few advertisers would have historically accepted in other media contexts has gradually become a tolerated norm in the platform economy.

The same unease is evident at Google. In April 2025, a U.S. federal judge ruled that Google had illegally maintained monopolies in two key segments of ad tech—publisher-side ad servers and ad exchanges—to the detriment of publishers, competitors, and, ultimately, the market. A few months later, the European Commission imposed a new antitrust fine on Google in the ad tech sector, accusing it of favoring its own services in the advertising chain.

These decisions do not merely point to abuses of dominant market power. They also highlight a deeper issue: part of the digital advertising ecosystem has developed within a framework where transparency, inventory control, and alignment of interests have not always lived up to the trust placed in it.

In this context, the question is no longer simply about where to broadcast. It also becomes: in what environments can a message still gain credibility rather than lose it?

This observation has several implications.

First, it challenges some of the purely quantitative approaches to optimization. Maximizing reach or frequency is no longer enough if reception conditions undermine the message’s credibility.

Next, it restores value to aspects that have long been considered secondary:

  • the editorial context

  • the consistency between content and advertising

  • the audience’s perception of the media

  • the level of saturation in the media environment

Finally, it introduces a variable that is harder to grasp but essential: the recipient’s willingness to trust.

In this context, not all impressions are created equal. Some environments amplify messages. Others dilute them. Some lend them credibility. Others weaken them.

It is precisely in this gap that an increasing share of advertising performance is determined. If trust depends on the context in which a message is received, then the question is no longer just where to advertise, but in what context to make a message credible.

This paves the way for a more fundamental hypothesis: certain media environments may no longer be merely platforms for distribution, but could become trusted assets.

Why premium media outlets retain a structural advantage when it comes to trust

If trust is not evenly distributed across the media ecosystem, then the question arises: which platforms are currently best positioned to foster it?

Contrary to some common misconceptions, the answer does not lie solely in technology or in sophisticated targeting. It also lies in more fundamental—and sometimes underestimated—elements: the editorial context, the relationship with the audience, and the way a message fits into a given framework.

This is precisely where premium media—television, print media, and major publishing platforms—retain a structural advantage.

The significance of the context

Unlike fragmented and highly mediated environments, premium media operate within relatively controlled editorial frameworks.

Content isn’t just distributed there; it is selected, prioritized, produced, or approved. This structuring creates an effect that is often invisible but decisive: it influences how advertising messages are perceived.

Several Kantar studies show that the quality of the media context has a direct impact on attention, recall, and brand perception. In environments deemed more credible, messages benefit from a halo effect that enhances their acceptability.

In other words, the medium does more than simply convey the message; it helps shape it.

A relationship built over time

The second major difference: the nature of the relationship with the audience.

While many digital environments rely on brief, often opportunistic interactions driven by algorithms, premium media are more focused on the long term.

Whether it’s television appearances, established media outlets, or well-known publishing platforms, they often benefit from a sense of ongoing engagement.

This continuity does not guarantee trust. But it creates a framework within which trust can be built.

Research by the Reuters Institute also shows that trust in the media varies significantly depending on the brand, format, and usage, but remains generally higher in environments perceived as editorially structured than in open, unmoderated feeds.

In this context, an advertisement does not exist in a neutral space. It is part of an already existing relationship.

Less opacity, greater clarity

Finally, premium media outlets generally provide a clearer framework in terms of distribution.

While some programmatic value chains remain complex, even opaque, with multiple intermediaries, premium environments often retain a more direct level of control over:

  • inventories

  • distribution contexts

  • and the overall coherence of the experience

That doesn’t mean they’re free of complexity. But it does reduce some of the uncertainty.

And in a market where transparency is becoming a key issue, this clarity directly contributes to the perception of reliability.

From environmental quality to reception quality

Historically, premium media have been valued for the quality of their user experience. But what is at stake today goes beyond that.

In a landscape where trust is becoming a key differentiator, their true advantage may lie in their ability to deliver high-quality reception, namely:

  • a setting where messages are less diluted

  • a context where they are more coherent

  • an environment where they can be better understood… and potentially better accepted

From premium media to trust platform: an evolution that is still incomplete

If premium media outlets have a structural advantage when it comes to trust, then one question becomes central: why does this advantage remain largely untapped in their monetization model?

Today, even in the highest-quality environments, advertising value is still primarily measured using metrics inherited from a different paradigm: impressions, reach, frequency, and CPM, supplemented by indicators of attention or visibility.

These indicators remain useful. However, they capture only part of the picture, as they measure the reach of a message, not its ability to be believed, accepted, or validated.

A value that is still difficult to define

That is where the crux of the problem lies. If trust becomes a driver of advertising effectiveness, then logically it should be:

  • measured

  • valued

  • and incorporated into economic models

However, it remains difficult to quantify today. Not because it doesn’t exist, but because it partly defies traditional metrics. Premium media outlets have a credible context, an established relationship, and the ability to drive action. But this combination is still rarely leveraged as a standalone economic asset.

It is used:

  • to justify a “quality-focused” positioning

  • to support pricing

  • or to reassure advertisers

But rarely to create a new layer of structured value.

Yet this is what the market is beginning to do elsewhere

Meanwhile, other parts of the ecosystem have already begun to monetize similar areas.

  • Retail media doesn’t just sell ad impressions: it monetizes a transactional relationship rooted in real-world usage.

  • Influence isn’t just about reach: it’s about the relationship between a creator and their community.

  • Some platforms are also seeking to build environments that foster engagement and recommendations.

In each of these cases, value doesn’t come solely from volume; it comes from the quality of the connection.

Toward a new layer of monetization

It is precisely this approach that could be extended to premium media—not to replace their current business models, but to complement them.

Because if a media outlet is capable of:

  • capture attention

  • provide a credible context

  • build on a relationship with your audience

  • and use evidence or validation cues

So it’s no longer just selling bandwidth. It’s now able to enable a trusted infrastructure.

In other words, a platform where:

  • Messages are not only seen

  • but can be received in a context that reduces uncertainty

  • and enhances their credibility

A transformation that still needs to take shape

This trend is still in its early stages.

It is neither fully formalized, nor standardized, nor fully measured. But it is already implicit in advertisers’ expectations, in budget decisions, and in the way certain campaigns seek to incorporate more evidence, recommendations, or validation.

It is also for this reason that certain stakeholders are beginning to develop strategies aimed at making this aspect more transparent.

At BuyTryShare, for example, this approach led to the development of an ROI Simulator tailored to specific industries (automotive, banking/insurance, telecommunications, retail, tourism, FMCG)—not to reduce trust to a simple calculation, but to help advertisers translate that intuition into testable economic hypotheses.

The point is not to predict a specific outcome. It is to make tangible a dimension that is still too often perceived as intangible.

A new perspective on the role of the media

In this context, the role of premium media could evolve: they would no longer serve merely as platforms for optimized distribution. Instead, they would become environments capable of:

  • structure the way messages are received

  • enhance their credibility

  • and directly contribute to their effectiveness

No longer just “media channels,” but trust platforms

Conclusion

What this article highlights goes beyond a simple evolution in formats or channels. It is a more profound transformation of the very role of the media.

For decades, their value was built on their ability to capture and direct attention. Then that value shifted toward data, targeting, and optimization.

But in an environment where attention is abundant and trust is increasingly scarce, another shift is underway. Value no longer lies solely in reaching an audience, but in the ability to provide a context in which a message can be received, understood… and accepted.

Consequently, not all environments are created equal.

And certain media outlets—through their editorial structure, their relationship with their audiences, and their ability to exert control—could once again become key players in this new equation. Not simply because they are better at disseminating information, but because they can lend credibility.

If this hypothesis holds true, then a major shift is on the horizon. Premium media would no longer be valued solely for their ability to generate reach; they could instead be valued for their ability to reduce uncertainty surrounding messages. In other words, to transform exposure into credible reception.

In a market saturated with content, this ability could become a deciding factor. Because in the future, the question may no longer be, “How many people saw this message?” but rather, “In what context was this message credible enough to make a difference?”

And in this shift, a new understanding of the role of the media is emerging. No longer merely as channels, but as infrastructures of trust.

The media already has the key resource. They’re not monetizing it yet

The media are still evolving in a logic of diffusion, while the market has already begun to change

The market has learned to spread better. He hasn’t yet learned to convince…

Historically, advertising has been built around a simple logic: to spread a message to as many people as possible. Television has industrialized this promise of power. Digital then amplified it, adding new targeting, distribution and measurement capabilities.

Even today, despite technological developments, the dominant model remains largely structured around the same pillars: inventory, scope, frequency and optimization. Even recent advances — CTV, programmatic, addressable TV — extend this logic. They allow better targeting, better distribution, better measurement. But they remain, basically, within the same framework: that of dissemination.

But while the industry continues to optimize the way it displays messages, another transformation is underway on the consumer side. They are no longer just exposed to advertising. They check, they compare, they look for real experiences, they look for credibility signals. In other words, attention alone is no longer enough. The proof becomes central.

This is what recent market developments show: the explosion of UGC, the rise of customer testimonials, the growing role of creators and the increased importance of social evidence in decision-making processes. But these developments also point to a new tension.

As the evidence becomes more widespread, it loses some of its value. Consumers are now exposed to thousands of reviews, sponsored content, sometimes biased testimonials, recommendations amplified by algorithms. The result: the evidence is everywhere, but trust no longer always follows. A new question then emerges, much more structuring than it seems: what distinguishes a marketing proof from a credible proof?

It is precisely in this disconnect that the media hold an underestimated asset. For if the next advertising battle is not about exposure alone, but about the quality of the relationship and credibility, then the value of the media may no longer rest solely on its ability to broadcast, but on its ability to activate identified audiences within a framework of trust.

The media already have a strategic asset: their first-party communities

If the logic of broadcasting today shows its limits, it is not only because of the saturation of messages. It is also because another asset, more discreet, has emerged in recent years at the heart of media strategies: the direct relationship with the audience.

Over the past decade, most media groups around the world have embarked on a profound transformation of their model. Behind login initiatives, paywalls, proprietary platforms or connected environments, a common goal is emerging: regain control of the user relationship.

This movement is not anecdotal. It responds to a structural change in the advertising market. With the gradual disappearance of third-party cookies and the increasing constraints related to privacy, first-party data has become a central asset. But even more than the data itself, it is the ability to maintain a direct, identified and recurring link with the user that gains value.

In this context, the media are not late. In some cases, they are even ahead of the curve. They already have:

  • of logged-in users,

  • proprietary behavioral data,

  • controlled editorial environments,

  • and especially a regular relationship with their audiences.

In other words, they have built the foundation for what other industries have already begun to monetize.

The development of retail media is a particularly enlightening illustration of this. In just a few years, commercial players have transformed their transactional relationship with their customers into a real advertising asset. According to McKinsey, these media networks are growing by more than 20% annually, driven by their ability to combine data first-party, usage context and proximity to the act of purchase.

This success is not only linked to performance. It is based on a deeper mechanism: the ability to activate an audience in a context where the relationship is already established.

The same phenomenon can be observed in the influence. Long perceived as a lever of amplification, it has gradually structured itself around another asset: the relationship between a creator and his community. What creates value is no longer just the reach of a creator, but the level of trust, commitment and authenticity perceived by his audience.

It is precisely this combination — relationship + context + credibility — that brands are looking for today. And that’s where the media are uniquely positioned.

Unlike platforms, they operate in editorial environments. Unlike creators, they have a scale and structure. Unlike retail players, they are not limited to a transactional moment. They are potentially at the crossroads of the three.

However, this position is still largely underexploited.

Because in most cases, this first-party relationship is still used as an optimization lever — improving targeting, refining segmentation, increasing the value of inventory — rather than as a full-fledged monetization asset.

This is the paradox: the media have already built what the market values most — a direct relationship with their audiences — but still often continue to translate it into the logic of the past.

If we accept that advertising enters a phase where credibility becomes as important as visibility, then this relationship changes in nature.

It no longer becomes only a tool for addressing, it becomes a potential lever for trust, commitment and, tomorrow, proof.

The question is no longer whether the media have a relational asset but why this asset is still mostly monetized as broadcasting.

The next frontier: monetizing the relationship, not just diffusion

If the media have already built up logged environments, first-party bases and engaged audiences, then a question becomes inevitable: why does this asset still remain predominantly monetized as broadcasting?

Today, even when a user is identified, engaged, and registered in a quality editorial environment, the value that is extracted from it often remains reduced to known logics: CPM, reach, frequency, targeting, optimization. In other words, valuation models designed for a dissemination asset are applied to a relational asset.

This shift is becoming more and more visible.

On the one hand, brands are looking for levers that can strengthen the credibility of their messages. They invest heavily in influence, customer testimonials, UGC content, recommendation devices. They are shifting some of their budgets to environments where perceived evidence is already embedded.

On the other hand, the vast majority of media continue to sell optimized visibility. It’s not a mistake. It’s inertia.

Because historically, media value has been built on the ability to expose a message on a large scale. And the entire industry – from business models to measurement tools – is still largely organized around this logic.

But as trust becomes a differentiating factor, this approach shows its limits.

  • An exhibition no longer guarantees membership.

  • A repetition no longer ensures credibility.

  • Optimization does not necessarily increase confidence.

This changeover is no longer only theoretical.

He has been at the center of recent industry discussions, including the French edition of “The Future of TV Advertising” organized by The Media Leader in Paris, which we visited with BuyTryShare and Televaluateurs. The program itself gave a clear reading, putting CTV at the center of the day, the activation of audiences between linear and digital, cross-media measurement, the creator economy, the authenticity of content and the transformation of TV models.

Through the various keynotes, panels and studies presented, a common point was clearly emerging: performance is no longer only about the ability to broadcast, but increasingly about the ability to engage, credibility and activate audiences. And thus to give meaning and credibility to this dissemination.

It talks about streaming as a driver of discovery and fandom, authenticity as a new standard — especially with the Gen Z —, convergence between creators, platforms and media, but also the transformation of TV models towards more relational and more data-driven logic.

In other words, the entire ecosystem is already exploring a major evolution: moving from an exposure logic to an activation logic.

In other words, the entire ecosystem is already exploring a major evolution: moving from an exposure logic to an activation logic.

  • Retail media does not only monetize impressions: it monetizes a transactional, contextualized relationship, close to the act of purchase.

  • Influence is not based solely on reach; it is based on the relationship between a creator and his community.

  • Platforms, finally, don’t just sell audience: they sell engagement environments.

In each of these cases, the value comes not only from the volume, but from the quality of the link. This is where the media have a lever that is still under-exploited, because they are potentially capable of doing something rarer: activating an audience in a credible editorial environment, with a relationship built over time, and in a setting where trust can be mobilized.

In other words, they might no longer just sell visibility: they might start monetizing the relationship itself.

This shift is still emerging. It is not fully structured, standardized or fully measured. But it already appears to be in the dark in market developments: the rise of formats incorporating proof, the search for authenticity, the hybridization between content, recommendation and advertising.

This is probably where the next frontier lies: not in a new optimization of inventory, but in a new way of creating value from what the media has already built.

In a message-saturated environment, the ability to reach an audience will remain important, but the ability to activate that audience in a trusted environment could become decisive.

The media has learned to capture attention. The next step may be to learn how to activate trust… It remains to structure these evolutions into truly activatable and measurable devices.

Conclusion: a trend towards power/confidence convergence

What we are seeing today is not a simple evolution of formats or channels. This is a deeper transformation.

For decades, the value of media has been built on its ability to capture and distribute attention. Television has industrialized it. Digital has amplified it. Data has optimized it. But in a saturated environment, this logic reaches its limits.

Because when everything catches attention, attention loses its value. What is becoming rare is no longer exposure, it is credibility.

In this context, brands are already shifting their investments to environments where perceived evidence is integrated: creators, communities, embodied content. They are no longer just looking to be seen. They seek to be believed.

And that is precisely where the next step lies. The media have a unique asset:.

👉 a direct relationship with their audiences,

👉 built in time,

👉 in credible editorial environments.

But as long as this relationship remains exploited as a mere diffusion lever, much of its value remains untapped. The real challenge may no longer be to optimize the distribution but to transform this relationship into an activatable lever of trust.

In other words: moving from an attention-centered model to one that can integrate evidence.

For tomorrow, the question will no longer be only “how many people have seen this message?” but “why has this message been believed?”

And in this shift, a new strategic space appears. A space that is still largely untapped, a space where value comes not only from visibility, but from the ability to reduce uncertainty.

A space where advertising is no longer content to promise, but begins to demonstrate.

The rise of evidence-based advertising

Why brands are looking for evidence everywhere

If brands today are looking so much to integrate evidence into their marketing devices, it is not by fashion effect. This is because consumer behavior has changed profoundly.

For a long time, advertising operated according to a relatively simple logic: exposure, memorization, preference. Today, an additional step has taken place between exposure and decision: verification.

Before buying, consumers are now looking to confirm what advertising promises. They consult:

  • customer reviews

  • product notes

  • comparisons

  • feedback

  • discussions between users

This reflex is no longer marginal, it becomes structural. It’s all about trust.

According to BrightLocal, 49% of consumers say they trust online reviews as much as personal recommendations. Nielsen, for its part, had already pointed out that recommendations from well-known people are the most credible advertising format, and that consumer opinions published online are also among the most reliable formats.

This evolution can also be seen in research practices. According to Sprout Social, 37% of consumers first turn to social media to search for product reviews and recommendations, and 52% of social media users prefer social research to AI chatbots precisely to access UGC and lived experiences.

In other words, advertising does not disappear, but it often becomes the starting point of a validation process. Advertising triggers interest, evidence triggers trust.

From attention to reinsurance

This transformation is already reflected in trademark arbitrations.

In the food & beverage sector in Europe, the Kolsquare study published at the end of March 2026 shows that advertisers are stepping up their collaborations with creators, that 63% favor long-term partnerships, and that 51% rely on the production of user content (UGC), while a significant part also relies on paid amplification. The signal is clear: brands are no longer just looking for visibility, they are looking for formats that can reassure, give credibility and validate their promises. In 2025, Unilever announced that it wanted to devote up to 50% of its media investments to influence, creators and social ecosystems, illustrating a massive shift towards environments where customer proof and recommendation play a central role. This type of decision shows that the issue is no longer just attention, but the perceived credibility of advertising messages.

This logic goes far beyond Europe and the perimeter alone influences. The global influencer marketing platform market was estimated at $25.44 billion in 2024 and $34.25 billion in 2025, with an expected growth of 23.3% per year until 2030. In Europe, this market is also expected to grow strongly, with a CAGR of more than 22% according to Grand View Research.

These numbers don’t just mean that influence is growing, they show something deeper: brands are shifting some of their advertising efficiency to environments where perceived evidence is already embedded.

This shift towards trust is no longer just a marketing issue, it is becoming an industry issue. The fact that trust was at the heart of the 30th UDECAM Meetings in 2026 illustrates this development. The presence, for the first time in two years, of emerging initiatives such as BuyTryShare at this meeting confirms that the issue of proof and advertising credibility is now taking root in the market’s structuring reflections. A cultural transformation rather than a technological one.

One would think that this evolution is primarily technological. In reality, it is mostly cultural.

Consumers no longer just want to hear what brands are saying about themselves, they want to know what other customers are saying. This shift in authority is fundamental.

Credibility is no longer based solely on:

  • the media power

  • creative quality

  • advertising rehearsal

It is also based on the perception of real, observable and shareable experiences. This is probably why brands are investing so much in:

  • the social proof

  • UGC

  • the testimonies

  • customer returns

But this mounting evidence creates a new problem. Because when everything becomes evidence, all evidence is no longer equal.

The emerging problem is that not all evidence is equal

If brands are now looking for more evidence, a paradox is beginning to appear. As evidence becomes ubiquitous, its value tends to diminish.

Like the attention yesterday, the evidence in turn enters a form of inflation. Consumers are now exposed to:

  • thousands of reviews

  • continuous UGC content

  • sponsored testimonies

  • recommendations from influencers

  • aggregate ratings

But this abundance raises a new question: what evidence is really credible?

Because the presence of a witness is no longer enough to create trust. What matters now is the perception of its authenticity.

The Age of Permanent Doubt

This development is part of a broader context of information mistrust. Consumers now know that:

  • some opinions are false

  • some testimonials are sponsored

  • certain UGC content is encouraged

  • most influencers are paid

According to several studies on digital trust, a majority of users now report spontaneously doubting the authenticity of the commercial content they encounter. In other words, evidence no longer automatically creates trust. It must now earn it.

From visible evidence to credible evidence

This is probably the most important change in progress: for a long time, the objective was to make the evidence visible; today, the challenge becomes to make the evidence credible.

This move is major because it changes the strategic question that was previously, how to show evidence? but now is: how to show that this evidence is reliable?

It is no longer just a marketing issue. It’s a trusted infrastructure topic.

The risk of a new saturation

This inflation of evidence creates a risk similar to that which advertising has experienced with attention. When everything becomes proof: nothing really differentiates one proof from another.

An authentic opinion can be found alongside:

  • an incited opinion

  • a sponsored review

  • an unverified review

  • a manipulated opinion

For the consumer, the border becomes blurred and when the border becomes blurred, confidence decreases.

This is where perhaps the next stage of advertising is taking shape: the transition from an economy of proof to an economy of certified proof.

The next frontier: demonstrable credibility

If attention was the battle of the 2000s, and performance was the battle of the 2010s, the current decade may well become one of credibility.

Because in a saturated environment

  • visibility is no longer enough

  • proof is no longer enough

  • even declared authenticity is no longer enough

What becomes differentiating is the ability to demonstrate that the evidence itself is reliable. And it probably opens up a new category in the advertising ecosystem: that of devices capable of providing not only proof, but verifiable proof.

Towards a new layer of advertising: proof as infrastructure

If proof becomes a central issue, then a new question arises: where should it live in the advertising ecosystem?

Today, customer proof is essentially fragmented. It exists:

  • on review platforms

  • on social networks

  • in e-commerce environments

  • in CRM policies

  • in branded communities

But it rarely remains integrated in a structured way into the media environments themselves. But if credibility becomes a key factor in advertising effectiveness, evidence could gradually become a new layer of advertising, along with:

  • creation

  • targeting

  • dissemination

  • the measure

A layer dedicated to credibility.

From advertising creation to trusted architecture

This development could mark a significant shift in the role of the media. For a long time, their main function was to spread messages. Then it became: optimizing performance. It could now also become: ensuring environments of trust.

From this perspective, the question is no longer just: what message to spread? But also: what evidence can accompany this message to strengthen its credibility?

This shift is major because it transforms advertising from a simple exposure lever into a possible reinsurance lever.

Advertising as a trusted infrastructure

This transformation could also restore a strategic role for premium media environments.

In a context where platforms have captured engagement and social evidence, the media could regain some form of competitive advantage on another ground: trust.

Because historically, premium media didn’t just sell audience. They also sold an editorial context, a credibility, a form of implicit validation.

If evidence becomes a structuring element of advertising effectiveness, these environments could become spaces capable of integrating not only attention, but also credibility.

In other words: after attention economics, and performance economics, we may be entering an economy of trust.

From promise to proof

This could mark an even deeper transition. For decades, advertising has operated on the promise: promise of quality, promise of efficiency, promise of difference.

But in a world where information is constantly circulating, the promise alone is gradually losing its strength. What becomes differentiating is no longer just what the brand says.

This is what the customer experience demonstrates. Advertising could thus evolve from a model centered on promise to one where evidence becomes a natural component of media efficiency.

The next competitive advantage could be credibility

If attention is still needed and performance remains essential, credibility may well become the next competitive advantage for brands.

Not as a supplement. But as a structuring element of advertising efficiency.

Because in an environment saturated with messages, content and declarative evidence, what could make the difference is no longer just the ability to be seen but the ability to be believed.

And that may be where the next transformation of advertising is taking shape: from advertising designed to capture attention to advertising that can earn trust.

Why attention is no longer enough in advertising

The explosion of the attention economy

Over the past two decades, the media and advertising industry has gradually structured itself around a resource that has become central: human attention.

With the rise of digital, social media, online video and connected TV, advertising exhibition opportunities have multiplied on an unprecedented scale. Brands have never had so many opportunities to reach their audiences.

According to several industry estimates (including WARC and Statista), global advertising investment reached $900 billion in 2024, confirming continued growth driven by digital and video

But this growth has also profoundly transformed the very nature of attention. It is no longer just a rare resource to capture, it has become an industrial resource to buy, optimize and arbitrate.

This transformation was particularly well described by Bruno Patino in The Goldfish Civilization, where he explains how the digital economy is gradually fragmenting our ability to concentrate in favor of a logic of permanent capture of micro-moments of attention.

In this model, competition is no longer limited to the quality of content or messages. It’s about the ability to interrupt. But in an environment where everything seeks to capture attention, attention itself becomes a resource under pressure. Herbert Simon already explained it: in an information-rich economy, scarcity no longer concerns information, but the human attention available to process it.

Today, this observation takes on a very concrete dimension in the advertising economy. It is no longer just the ability to diffuse that creates value, but the ability to emerge in a saturated environment. In an economy where attention becomes abundant, its quality becomes decisive. And, in a world of fragmented attention, credibility may become one of the few factors that can stabilize it.

Not all attention has the same value

If the advertising economy has long been built around the ability to generate impressions, an important evolution is beginning to appear: not all exhibitions produce the same attention.

Advertising printing does not guarantee real attention: a video viewed for a few seconds does not guarantee memorization, a click does not guarantee an intention. Several recent works on advertising attention (notably those of Lumen Research, Amplified Intelligence or Karen Nelson-Field) show that the actual duration of attention given to many digital formats remains extremely limited. In some cases, it is measured in seconds, or even in fractions of seconds.

These observations do not call into question the effectiveness of digital advertising. But they introduce an essential nuance: attention is not uniform. It varies according to:

  • the media context

  • the level of confidence in the environment

  • quality of user experience

  • the time of exposure

In other words, not all attention has the same economic value.

This development marks an important transition. For a long time, the dominant logic was quantitative:

  • how many impressions?

  • how many views?

  • how many clicks?

But gradually, a qualitative logic emerges:

  • what real attention?

  • in what context?

  • with what level of credibility?

In this context, the strategic question could evolve. It’s no longer just: how many people have seen the ad? But: how many have actually paid attention to it? Any impression is not an attention. All attention is not a trust.

Attention without confidence becomes noise

If not all attention has the same value, it is also because it does not produce the same effects. An advertisement can be seen, it can even catch a few seconds of attention.

But if the context in which it appears is perceived as not very credible, saturated or interchangeable, this attention loses part of its value, it does not disappear: it deteriorates.

In an environment of low confidence, attention becomes more fragile, more volatile, more defensive. The message can emerge visually without being mentally anchored, it can be exposed without being really integrated.

In an environment of low confidence, attention becomes more fragile, more volatile, more defensive. The message can emerge visually without being mentally anchored, it can be exposed without being really integrated.

The same message does not have the same scope depending on whether it appears:

  • in an environment perceived as credible

  • in a flow saturated with stresses

  • next to questionable content

  • or within an identified editorial universe.

In other words, attention only becomes effective when it is within a framework that is credible enough to allow the message to be received, not simply seen.

In the most saturated environments, advertising competes not only with other messages, but with generalized cognitive fatigue; the consumer no longer filters only according to interest, he also filters according to the trust he gives to the environment. And when this confidence is low, the advertising message tends to reach an indistinct mass: that of noise.

In this logic, scarcity no longer lies only in the attention available: it lies in the ability to transform this attention into credible perception. That is why the value of a media environment can no longer be measured solely by its ability to generate exposure: it must also be assessed in terms of its ability to give weight to the message. Because an advertisement seen without trust is often an advertisement simply crossed. Attention makes exposure possible, confidence makes impact possible.

The emergence of qualified attention

Faced with the saturation of advertising environments and the fragmentation of uses, a gradual evolution seems to appear in media strategies: all attention is no longer equal. And above all: not all attention produces the same impact.

In this context, a new concept is beginning to emerge in marketing and media reflections: qualified attention. Not only the ability to be seen, but the ability to be seen in the right conditions. That means attention

  • in a credible context

  • with a relevant audience

  • in a receptive moment

  • in an environment of trust

In other words: attention that maximizes the chances that the message will actually be considered.

This evolution marks a gradual shift in the media logic. For a long time, the priority was to increase the reach. Today, the challenge could become to increase the quality of the exhibition

This logic is also reflected in several recent market developments:

  • the return of interest in premium environments

  • the development of contextualization strategies

  • the growing importance of brand safety

  • attention to the quality of hearings

These signals reflect a deeper transformation: the value of an advertising contact may gradually depend less on its quantity than on its context.

From this perspective, the strategic question could evolve again and not only be: how many impressions? But: how many really relevant impressions?

Because in a saturated environment, the competitive advantage may no longer come from the ability to generate more attention. But the ability to generate better attention. The next advertising battle may well be one of qualified attention.

Towards a new equation: attention × confidence

While the advertising economy has long been dominated by the ability to generate attention, a more structural shift now seems to be taking shape: attention alone is no longer enough.

Because in an environment where exposure has become abundant and solicitations permanent, advertising effectiveness could depend more and more on the quality of the context in which this attention is captured.

In other words, attention could become a starting point again. But trust could become the multiplier. Because attention given in a credible environment does not produce the same effects as attention captured in an environment perceived as interchangeable. It is often:

  • longer

  • more receptive

  • more memorized

  • more influential

This could gradually transform the way advertising effectiveness is assessed. For a long time, the dominant question was: have we been seen?

Tomorrow it could become: have we been seen in an environment credible enough to be taken seriously? From this perspective, the value of media environments could gradually evolve: not only according to their ability to generate audience, but according to their ability to give weight to the messages they broadcast.

For in an attention-saturated economy, trust could become the real efficiency booster.

A silent transformation of advertising efficiency

This evolution does not mean the end of performance logic. On the contrary, it could complement them, because in a mature environment, efficiency no longer depends solely on the ability to generate contacts: it depends on the ability to generate credible contacts.

That may be where the next market shift comes in: from an economy of exposure to one of credibility. Attention makes visible, trust makes credible, credibility makes effective.

Advertising may have a credibility problem before it has a performance problem

The surge in fake reviews is undermining the value of social proof

For a long time, consumer reviews have been one of the most powerful indicators of trust in the digital economy. They have helped reduce the information asymmetry between brands and consumers and introduced a form of collective validation into the purchasing decision. But this mechanism relies on one essential condition: credibility.

However, this credibility is now being undermined by the proliferation of fake reviews, poorly labeled sponsored content, and, more recently, content generated by artificial intelligence.

According to a Fakespot analysis of e-commerce reviews, a significant proportion of the reviews posted on certain major marketplaces show signs of being inauthentic. Meanwhile, in 2024, the U.S. Federal Trade Commission (FTC) tightened its rules against fake reviews and misleading testimonials, with fines of up to tens of thousands of dollars per violation.

In the United Kingdom, the Competition and Markets Authority (CMA) is taking a similar approach by requiring platforms to take greater responsibility for detecting and removing fraudulent reviews.

These regulatory changes reflect a growing realization: social proof has become too significant to remain unregulated. But the risk runs deeper.

When consumers begin to doubt reviews, it’s not just the credibility of the reviews that is affected. The entire trust mechanism becomes fragile.

Because if everything can be manipulated, then nothing really counts as proof anymore. And when social proof loses its credibility, it gradually ceases to be a competitive advantage and becomes mere background noise.

In this context, the issue is no longer simply about collecting reviews. The question becomes: how can we restore their credibility? In an environment saturated with unsubstantiated claims, the next key differentiator could come from verifiable evidence.

Influencer fatigue: when authenticity becomes a formula

In response to growing skepticism toward traditional advertising, brands have invested heavily in influencer marketing over the past decade.

The idea was simple: to replace the brands’ messaging with the voices of individuals.

  • Designers who are seen as more relatable to consumers.

  • Recommendations that come across as more authentic.

  • A more conversational approach to communication.

Over the past decade, this approach has indeed helped restore a degree of credibility. But as the marketing industry becomes increasingly industrialized, a new phenomenon is beginning to emerge: a form of saturation.

Audiences are now exposed to a growing volume of sponsored content, which is often highly formulaic and sometimes difficult to distinguish from one another.

According to several industry studies (including the Edelman Trust Barometer et GWI – GlobalWebIndex), consumers continue to value recommendations from people they perceive as authentic, but are becoming increasingly sensitive to the transparency of commercial partnerships.

It is not influence itself that is the problem. It is its normalization.

When authenticity becomes a marketing tool, it can gradually lose what made it valuable in the first place: its spontaneity. And when every recommendation can be sponsored, consumers naturally develop new critical instincts.

They no longer ask themselves just, “Is this interesting?” but also, “Is this sincere?”

This shift does not signal the end of influencer marketing. Rather, it marks its entry into a phase of maturity—a phase in which credibility can no longer rest solely on perceived proximity, but must be grounded in more solid indicators of trust.

Because in an environment where everything can become a source of influence, true differentiation may come from what remains genuinely credible. When authenticity becomes a formula, trust is no longer a given. It must be earned.

Attention Inflation: When Abundance Diminishes Impact

One of the advertising industry’s greatest achievements over the past two decades has been solving the problem of distribution. Thanks to digital technology, brands can now reach massive, precisely targeted audiences at optimized costs. It has never been easier to get a message out.

But this abundance has created a side effect that is rarely mentioned: information overload.

Every day, consumers are exposed to thousands of marketing messages:

  • display formats

  • social videos

  • influencer placements

  • notifications

  • retargeting

  • CTV

  • retail media

  • etc.

Advertising is no longer a rarity. It is everywhere. Yet in any economy, abundance tends to reduce perceived value.

This phenomenon is nothing new. Herbert Simon, a Nobel laureate in economics, had already explained that in an information economy, scarcity no longer pertains to information itself but to the available human attention.

Today, this insight has taken on a concrete reality: it is no longer exposure that is lacking. It is genuine attention.

According to several studies on advertising attention (including those by Lumen Research and Karen Nelson-Field / Amplified Intelligence), a significant proportion of digital ad impressions capture only a fraction of a second of actual attention.

In other words: an impression does not guarantee perception. And perception does not guarantee retention.

In this context, simply increasing the number of impressions is no longer enough to boost impact. It can even have the opposite effect: the message becomes trivialized. Because when everything grabs attention, nothing holds it for long.

This overload of information raises a fundamental strategic question for brands: how can they create value in a saturated environment?

The answer may no longer lie solely in the ability to reach audiences, but rather in the ability to be perceived as credible at the moment of exposure. For in an environment where attention is fragmented, trust could become one of the few drivers of impact.

In a saturated attention economy, visibility becomes a commodity. Credibility becomes a competitive advantage.

The obsession with performance: a strategic blind spot?

One of the major advances in modern advertising has been the introduction of a culture of measurement.

  • Attribution.

  • ROAS.

  • CPA.

  • Conversion.

  • Continuous optimisation.

Marketing has become more scientific, more data-driven, and more accountable. And this shift has yielded significant benefits.

But as is often the case with structural changes, this progress may also have created an imbalance. By focusing heavily on short-term, measurable performance, the advertising industry may gradually be underinvesting in what builds long-term effectiveness: trust.

Several academic and industry studies (notably those by Les Binet and Peter Field – IPA) have shown that strategies focused exclusively on short-term activation can undermine long-term brand-building efforts.

Performance delivers immediate results. Trust builds loyalty. And loyalty drives sustainable growth.

However, what is measurable is not always what matters most. Trust, perceived credibility, or a brand’s legitimacy are harder to quantify than clicks or conversions. But that doesn’t make them any less essential. On the contrary.

In a saturated and skeptical environment, they could once again become key determinants of advertising effectiveness. The question, then, is not whether to choose between performance and trust, but to recognize that performance without trust can become fragile.

Because an ad can lead to a conversion. But only trust can lead to lasting loyalty.

And in mature markets, preference is often the true driver of value. Performance can drive action, but trust drives preference. And preference creates lasting value.

Trust as a New Differentiator

While the past decade has been dominated by issues of targeting, distribution, and measurement, the coming decade could be marked by a return to a more fundamental factor: trust.

This is because, in an advertising ecosystem that has become extremely technically advanced, the gaps in raw performance between platforms are gradually narrowing.

  • Targeting capabilities are converging.

  • Optimization tools are becoming standardized.

  • Ad buying technologies are becoming more widely available.

In this context, differentiation could gradually shift—no longer focusing solely on technical performance, but rather on the quality of the environments in which the messages appear.

In other words: the credibility of the media landscape could once again become a strategic factor.

Several recent studies on brand safety and media quality (including those by Integral Ad Science, DoubleVerify, and WARC) show that environments perceived as trustworthy not only improve brand perception but also enhance audience attention and ad recall.

This trend reflects a profound shift: advertising could gradually transition from an economy of exposure to an economy of validation.

With this in mind, environments capable of providing credible signals of trust could become the most distinguishing factor. Because in the future, the question may no longer be simply: “How many people saw this message?” but rather: “In what context was this message perceived?” and “With what level of credibility?”

Toward a New Architecture of Advertising Trust

This development could restore a strategic role to media environments capable of offering:

  • credible editorial contexts

  • defined audiences

  • authentic interactions

  • real-world usage evidence

Because in a world where attention-grabbing signals are multiplying, signals of trust could become the rarest of all. And as is often the case in the digital economy: what becomes rare becomes strategic.

The next frontier in advertising may not be technological. It could be relational.

Attention makes things visible. Trust makes things credible.

After the battle of the interfaces, the next frontier in media: trust

From Broadcasters to Platforms: The Quiet Transformation of the Media

In less than ten years, media companies have radically transformed their business model

  • TF1 with TF1+,

  • France Télévisions with france.tv,

  • RTL Group with RTL+,

  • dpg Media with Videoland (RTL Belgium and RTL Nederland)

  • ProSiebenSat.1 with Joyn,

  • Mediaset (MediaForEurope, new shareholder of ProSiebenSat.1) with Mediaset Infinity,

  • ITV with ITVX,

  • Peacock for NBCUniversal (Comcast)

Faced with the streaming giants, European media companies no longer have just a digital strategy. They have a strategy for industrial survival.

They have all followed the same path: transitioning from broadcasters to media platforms.

This transformation changes everything because a broadcaster has an audience, but a platform has:

  • user accounts

  • first-party data

  • identified user journeys

  • frequency of use

  • a direct relationship.

In other words: the media have gradually built what it took technology platforms twenty years to create: defined communities.

A transformation driven by changing media habits

This transformation of media companies cannot be explained solely by technology. It is primarily the result of a profound shift in consumer habits.

Media consumption has become fragmented:

  • Today, most people consume news on smartphones or tablets, far more than in print. Access to information has become mobile, instant, and personalized.

  • Television is following a similar trajectory, with usage patterns that vary significantly across generations.

This shift is particularly evident among younger generations (especially Gen Z), for whom linear television has all but disappeared from their daily routines. YouTube, TikTok, Netflix, and Prime Video are now their natural gateways to video content. In the United Kingdom, fewer than 48% of 16- to 24-year-olds still watch linear television each week, down from 76% in 2018, according to Ofcom. At the same time, video and social media platforms are becoming their primary gateway:

  • Gen Z spends more time on social media and video platforms than on traditional television

  • Nearly 38% of young people say they no longer watch live TV at all

  • and they spend an average of 26% less time watching TV than the average consumer.

But this shift isn’t limited to young people. Adults themselves have fundamentally changed their behavior: their media consumption has become more selective, more fragmented, and more intentional, with a steady increase in online news consumption relative to traditional media. We are transitioning from one consumption model to another:

  • less passive viewing

  • more on-demand consumption

  • more selective choices

  • fragmented attention spans.

In other words: the flow-based approach is gradually giving way to a selection-based approach

The gradual decline of high-profile media events

Pendant des décennies, les médias reposaient sur des moments collectifs :

  • the 8 p.m. news, or the 6 p.m. or 7 p.m. news, depending on the country

  • major entertainment shows

  • prime-time blockbusters.

These meetings helped focus attention.

Today, those moments still exist, but they are becoming rarer and more special:

  • major sporting events

  • major elections

  • finales of popular TV shows

  • special events.

Apart from these highlights, attention has become scattered. The dominant model is no longer that of simultaneous mass broadcasting; it is now one of individualized consumption.

A direct consequence: the media must rebuild a relationship

Faced with this fragmentation, media groups have had to rethink their strategy. Because when audiences become volatile, simply broadcasting content is no longer enough: a connection must be reestablished. This is precisely what proprietary platforms enable:

  • user accounts

  • personalized settings

  • notifications

  • recommendations

  • direct interaction.

In other words, media platforms have become a way to rebuild a relationship that had been weakened by the fragmentation of media consumption. They are less a technological innovation than a structural response to the fragmentation of attention.

A profound transformation of their business model, just as the one affecting their parent companies’ revenues

Television isn’t going away. It’s simply no longer the focal point of media consumption.

The true hidden asset of media platforms: their communities

Media companies have built platforms not just to distribute their content, but also to build a direct relationship with their users

Because behind BVoD and SVoD platforms lies an asset that is still largely underestimated: their communities.

  • Millions of logged-in users.

  • Verified accounts.

  • Identified user behaviors.

  • High usage frequency.

  • A direct relationship.

In other words: the media now have an asset that tech platforms took twenty years to build: established communities.

An asset that remains underutilized

Today, these users are primarily used for:

  • view content

  • receive ads

  • generate recommendations.

But much less so at:

  • participate

  • contribute

  • build trust

  • evaluate experiences.

However, the platform economy shows that value no longer comes solely from attention. It also comes from participation.

What tech platforms figured out before the media

  • Google has incorporated ratings into the development of both its B2B and B2C products

  • Amazon has built its credibility on customer reviews

  • Apple on user ratings

  • TripAdvisor on contributions from travelers and restaurant patrons

In any case, a common thread emerges: users are not just an audience; they are the foundation of trust.

A strategic issue for the media

Perhaps the question is no longer: How do we attract new audiences? But rather: How do we effectively engage the audiences we already have?

Because tomorrow, differentiation might come not only from content, not only from interfaces… but from the communities themselves.

Once media outlets have rebuilt their relationship with audiences through these platforms, their next challenge could be to foster that relationship.

A transformation that is also reshaping the advertising landscape

If media outlets become platforms, advertising cannot continue to be organized according to the old broadcast model.

Historically, media advertising was based on a simple principle:

  • build an audience

  • spread a message

  • measure reach.

But in a platform-driven environment, this dynamic is changing. Media outlets are no longer merely attention-grabbers; they are becoming relational environments.

And this fundamentally changes the very nature of advertising.

From Broadcasting to Relationship-Building

In the traditional model, advertising was an interruption. In the platform model, it becomes a potential interaction.

Because when users are identified, logged in, and engaged in a proprietary environment, new features become possible:

  • direct interactions

  • user feedback

  • measurable engagement

  • evidence of experience.

In other words: advertising can shift from a focus on exposure to a focus on building relationships.

From Attention to Trust

For a long time, attention was the scarce resource in the media industry. Today, attention is fragmented.

The new rarity is: trust.

In an environment saturated with messages, credible signals are becoming a more effective differentiator than advertising impressions.

And these signals are coming more and more from the users themselves.

The potential role of the media in this new equation

In this context, media companies have a unique advantage. They combine :

  • credible editorial environments

  • engaged communities

  • premium advertisers

  • a direct connection with audiences.

In other words: all the building blocks needed to shift advertising toward more relationship-based and credible models.

In the emerging media economy, attention remains essential. But trust could become the deciding factor.

The Next Frontier: Turning the Audience into a Trusted Infrastructure

While media companies started out by producing content and then moved on to building platforms, the next step could be even more transformative: turning their communities into strategic assets.

Because in the digital economy, value no longer comes solely from:

  • content

  • technology

  • or even audiences.

It stems from the ability to build trust.

Technology platforms have recognized this and have structured their ecosystems around user contributions.

Today, the media have a different advantage:

  • credible editorial environments

  • targeted audiences

  • direct relationships

  • and identified communities.

In other words: the conditions are in place. All that remains is to figure out how to use them.

A question that has now become central to the industry

In this new environment, the question might become: Who will be able to turn their users into truly active communities?

Because tomorrow, competitive advantage may no longer come solely from:

  • content

  • interfaces

  • or data.

But the ability to build trust in a fragmented environment.

Gaining attention was the first battle. The interface was the second. Trust could be the third.

In the emerging media economy, attention is obviously still essential. But trust could become the deciding factor.

From content wars to interface control: how streaming is reshaping advertising architecture

The new phase of the streaming wars

Each player launched its own platform. In 2007, ten years after its creation as a mail-order DVD rental service, Netflix made a strategic pivot: the company introduced its subscription-based streaming service. Subscription video on demand (SVoD) already existed in various forms, but Netflix was the first to make it a comprehensive industry model—thus ushering in a new era for the media economy. Once the market was validated, all the major media groups (Disney+, Paramount+, HBO Max) and tech companies (Prime Video) followed suit.

The battle was over :

  • content

  • subscribers

  • catalogues.

Each platform sought to attract viewers through its original productions and the breadth of its offerings. Success was measured primarily by the number of subscribers and the ability to produce exclusive content.

Today, a new phase begins. Platforms are no longer just looking to produce content. They are looking to structure access to content. Power is shifting.

Let’s take some recent examples.

Netflix has entered into an agreement with TF1 to integrate the content of TF1+ into its platform. The goal is not simply to offer more programs. It’s mostly about integrating this content into the Netflix interface, where users are already browsing. Content becomes accessible… but in an environment controlled by Netflix.

Amazon follows a similar logic. In France, Prime Video now offers direct access to M6+ and France.tv from its interface. The user stays in the Amazon ecosystem, even when watching programs from a traditional broadcaster.

The same movement can be found elsewhere in Europe. Partnerships between platforms and broadcasters are multiplying – whether it is distribution agreements, co-production or content circulation between digital environments (e.g. Disney+/iTV). Again, it’s not just a question of the catalog, it’s a question of the point of entry.

Dans tous ces cas, le contenu circule. Mais l’interface reste centrale. Autrement dit, la bataille ne porte plus seulement sur ce que l’on regarde, elle porte de plus en plus sur où et comment on y accède. Le groupe Canal+ l’a bien compris. Depuis plusieurs années, il développe une stratégie d’agrégation de plateformes — Netflix, Disney+, Paramount+ ou Apple TV+ — au sein de ses propres environnements. Avec myCanal en Europe et ses plateformes opérées via MultiChoice en Afrique, Canal+ ne se positionne plus seulement comme distributeur de contenus, mais comme interface d’accès aux contenus.

In all these cases, the content is circulated. But the interface remains central. In other words, the battle is no longer just about what you look at, it is increasingly about where and how you access it. The Canal+ group has understood this. For several years now, it has been developing a strategy for aggregating platforms — Netflix, Disney+, Paramount+ or Apple TV+ — within its own environments. With myCanal in Europe and its platforms operated via MultiChoice in Africa, Canal+ is no longer only positioned as a content distributor, but as an interface for accessing content.

Because in the economy of attention, the one who controls the interface controls:

  • navigation

  • the recommendation

  • the data

  • and, ultimately, advertising monetization.

The logic of streaming therefore evolves gradually: from content control to content access control. And this is precisely where the media architecture is being redrawn.

When broadcasters themselves become platforms

Faced with the rise of global interfaces, the historical broadcasters were quick to adapt their strategy.

Rather than remaining mere content providers for large platforms, they are now seeking to regain control of the relationship with the public. The answer lies in developing their own digital platforms. In Europe, this movement is particularly visible.

In France, TF1+, M6+ and France.tv embody this transformation. Audiovisual groups are no longer content with offering replay services: they are building real free streaming environments financed by advertising.

But this dynamic far exceeds the French market.

  • In the UK, ITVX has become one of the pillars of free streaming, combining on-demand content, FAST channels and original productions.

  • In Germany, RTL+ and Joyn — powered by ProSiebenSat.1 and Warner Bros Discovery — demonstrate the same drive to build platforms that can compete with global players..

  • In the Netherlands and Belgium, the DPG Media Group is also developing its own digital environments around its media and audiovisual brands.

  • In Italy and Spain, Mediaset (MFE) is pursuing a similar strategy with Mediaset Infinity, which brings together programs, streaming and advertising in the same ecosystem.

In all these cases, the objective goes far beyond the mere provision of replay programs. It is about building a complete editorial and technological environment:

  • a clean interface

  • a recommendation system

  • a direct relationship with users

  • and a controlled advertising framework.

In other words, broadcasters are looking to become architects of their media environments again.

This transformation is accompanied by a rapid growth in the audience of BVoD (Broadcaster Video On Demand) platforms.

  • In France, the platforms of audiovisual groups now gather tens of millions of users each month with several billion videos viewed per year.

  • In the UK, ITVX claims more than 30 million registered users, inherited from the old ITV Hub, and continues to increase its streaming volumes sharply.

  • In Germany, Joyn now exceeds 10 million monthly users, confirming the rise of free ad-supported platforms.

  • Also in Germany and Central Europe, RTL+ exceeds 7 million paid subscribers in its streaming services.

  • In Italy, Mediaset Infinity has established itself as the central digital platform of the Mediaset group, combining free streaming, replay and premium content.

These platforms now occupy a strategic position in the audiovisual ecosystem. They allow broadcasters to:

  • extend the life of their programs

  • reaching younger audiences

  • develop digital formats

  • and offer advertisers premium environments in a controlled environment.

In this context, BVoD is no longer simply a catch-up service. It becomes a real media architecture.

The rise of BVoD platforms reveals a paradox. Broadcasters have managed to rebuild a direct relationship with their audiences through streaming. Millions of users are now connected, identified and engaged in their digital environments.

But in today’s advertising economy, these communities are still largely under-exploited. But behind these platforms is perhaps one of the most strategic assets of the media ecosystem: real consumer communities, capable not only of seeing advertising… but also of reacting to it, participating in it and reinforcing its credibility.

When trust becomes a media infrastructure

This is profoundly changing the dynamics of the market.

  • On the one hand, global platforms control powerful interfaces, capable of aggregating a wide variety of content.

  • On the one hand, global platforms control powerful interfaces, capable of aggregating a wide variety of content.

  • So the competition is no longer just about catalogs.

  • It now focuses on the ability to structure trusted environments.

It is precisely in this tension between global interfaces and editorial architectures that the advertising economy is redrawing itself.

Si les plateformes redéfinissent l’accès aux contenus, elles redéfinissent aussi la manière dont la publicité est perçue.

For a long time, the main issue for brands was visibility: reaching as many viewers as possible in the most powerful environments. But in a fragmented universe, dominated by algorithms and interfaces, another question becomes central: in what environment does a brand really build trust?

Advertising no longer evolves only in an inventory logic. It is part of editorial, technological and relational ecosystems. And in these ecosystems, trust becomes a key factor.

Global platforms have mastered certain levers: interface, recommendation, data and algorithmic optimization.

Traditional broadcasters, on the other hand, have another asset: the historical relationship with their audiences. With their BVoD platforms, they have managed to recreate a direct link with millions of connected users.

These hearings are no longer just viewers. These are:

  • identified users

  • committed spectators

  • but also real consumers.

And this is where a new opportunity for the advertising ecosystem appears. Behind these platforms lies a strategic asset that is still largely under-exploited: the ability to activate audiences themselves in the construction of advertising credibility.

From audience to community, a new frontier for advertising

For decades, television advertising operated according to a simple model: the media broadcast messages, audiences received them. But in a digital environment, this logic is evolving.

Platforms no longer only bring together passive audiences. They structure communities of connected users. Communities capable of:

  • to look

  • to react

  • to share

  • and potentially contribute to building trust around brands.

In a world where the content generated by artificial intelligence is multiplying and where the credibility of information is regularly questioned, this dimension becomes essential.

Advertising can no longer be based solely on the repetition of a message. It must be based on visible and credible signals of confidence.

Dans ce contexte, la question clé pour l’écosystème média n’est peut-être plus seulement : qui possède les contenus ? Ni même : qui contrôle l’interface ?

In this context, the key question for the media ecosystem may no longer be just: who owns the content? Or even: who controls the interface?

Because in the attention economy, credibility becomes a competitive advantage.

And the platforms that will succeed tomorrow will not be just those that distribute content or control interfaces. They will be the ones who will be able to structure environments where audiences, brands and the media participate together in the construction of this trust.

In the next phase of the media economy, value may no longer be played only in content or interfaces, but in the ability to organize trust between brands, media and audiences themselves.